How to Cancel Primerica Life Insurance and Contact Information [2024]

how to cancel Primerica Life Insurance


Canceling a Primerica life insurance policy is a straightforward process, and this guide will walk you through the steps to cancel your policy and provide contact information for your convenience. Primerica offers life insurance policies, and if you decide it’s time to cancel yours, follow the instructions below.

Cancellation Process:

  1. Contact Customer Service:
    • Call Primerica customer service at 888-737-2255 to initiate the cancellation process.
    • When prompted, ask to speak with a customer service agent.
  2. Provide Policy Information:
    • Share your policy number and personal customer details with the agent for verification purposes.
  3. Request Policy Cancellation:
    • Inform the agent that you wish to cancel your Primerica life insurance policy.
    • You may also need to request the cancellation of recurring payments if applicable.
  4. Confirmation Email:
    • After successfully requesting the cancellation, ask the agent for a confirmation email to document the cancellation process.

Online Cancellation Option:

Additional Information:

  • Primerica may appear on your billing statement with various descriptions, such as PRIPRIMERICA ONLINE, PRIMERICA LIFE INS. PREM, or PRIPRIMERICA IBA.


Cancelling your Primerica life insurance policy can be done through a phone call to their customer service or via their website. Always ensure you receive a confirmation email for your records. If you have any questions or concerns about the cancellation process, don’t hesitate to contact Primerica using the provided contact information.

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Billing Statement DescriptionDescription
PRI*PRIMERICA ONLINEPrimerica Online Payment
PRIMERICA LIFE INS. PREMPrimerica Life Insurance Premium
PRI*PRIMERICA IBAPrimerica Insurance Billing Account
ELECTRONIC PRIMERICA LIFEElectronic Primerica Life Payment
Table: Primerica Billing Statement Descriptions

Please note that these descriptions may appear on your bank or credit card statement for Primerica transactions.


Can I cancel my Primerica Life Insurance policy at any time?

Yes, you can cancel your Primerica Life Insurance policy at any time. However, it’s important to review your policy terms for any surrender charges or other considerations.

Will I receive a refund if I cancel my Primerica Life Insurance policy?

The refund policy varies depending on the specific terms and conditions of your Primerica Life Insurance policy. Contact Primerica customer service for more information.

Can I cancel my Primerica Life Insurance policy if I still have outstanding loans against it?

Canceling your Primerica Life Insurance policy may have implications if you have outstanding loans against it. It’s advisable to consult with Primerica or a financial professional to understand the potential consequences.

How long does it take to cancel a Primerica Life Insurance policy?

The cancellation process duration may vary depending on the specific circumstances. Primerica’s customer service representatives will provide you with an estimated timeline once you initiate the cancellation process.

Can I cancel my Primerica Life Insurance policy online if I purchased it through an agent?

Yes, you can initiate the cancellation process online, regardless of whether you purchased your Primerica Life Insurance policy through an agent or directly from the company.

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